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Quote based on a virtual survey
You can use your smartphone to transmit the information about your move needed to prepare a quote.
This is done by following one of TWO procedures: either MOVERSCAN or the ONSITE VIEWER.
How do they work? What makes them different?
MOVERSCAN is best suited for smaller moves up to three-room apartments. You can use MOVERSCAN without any involvement from our side. The whole process takes about 20 - 30 minutes using your smartphone. You can interrupt the process at any time and continue later on. The data already entered will be retained. After you have entered all the details and photos and completed the processing, your pictures and information will be sent to us as PDF. If there are any uncertainties, we'll call you back to verify the information provided and then prepare our offer for your move.
The ONSITE VIEWER is also suitable for larger removals. Using a smartphone camera and computer, your moving consultant is in direct contact with you, accompanying you through the survey. Just like during a personal survey, he or she will take notes and ask questions. You can also interact directly with him or her. The ONSITE VIEWER creates a video of the viewing process so that we can review the process again to see if we have noted down everything relevant to the move. This video is automatically deleted after thirty days.
PLEASE NOTE: If you are using a smartphone with a foreign SIM card, please prefix the appropriate international prefix in 00XX format. Example 00447411222222 for a number in the UK.
Do not hesitate to contact us [link] if you have any questions. You can find the access to both procedures HERE:
MOVERSCAN
Onsite Viewer
